The Federated Hospitality Association of South Africa (Fedhasa) on Monday welcomed the Department of Home Affairs’ announcement of a Trusted Tour Operator Scheme (TTOS) to boost tourism from China and India.
The scheme is set to be implemented in January 2025.
With an initial focus on the burgeoning tourist markets of China and India, the TTOS aims to remove some of the key obstacles standing in the way of South Africa becoming a favoured tourism destination for the second- and fifth-largest economies in the world.
The announcement comes as President Cyril Ramaphosa is on a state visit to China, where he is participating at the Forum on China–Africa Co-operation Summit (FOCAC), which takes place this week.
How it works:
– Through TTOS, vetted and approved tour operators from these countries will be invited to register with the department.
– In exchange for undergoing thorough screening up front and assuming responsibility for travellers in their groups, the department will for the very first time process group applications from Chinese and Indian tourists travelling with approved operators.
– Tourist visa applications processed through TTOS will be handled by a dedicated and skilled team of adjudicators to ensure swift and reliable processing, and will also benefit from the removal of restrictive red tape that currently suffocates South Africa’s tourism potential.
The Department of Home Affairs said in a statement that Chinese tourists made over 100 million outbound trips in 2023, with South Africa receiving a minuscule 93 000 of these arrivals. In comparison, a country like Australia attracted over 1.4 million visitors from China in 2023. At the moment, Indian tourists account for only 3.9% of all international visitors to South Africa, and China for only 1.8%.
The Department of Home Affairs said: “In collaboration with the Department of Tourism, as well as the Presidency and Operation Vulindlela, the Department of Home Affairs has resolved to play our role in rectifying this unacceptable economic underperformance by urgently clearing obstacles to tourism from these two major source markets.
“After seeing the positive impact made by the Trusted Employer Scheme (TES), which provides swift and simplified visa-processing services to vetted and approved businesses to attract critical skills, Home Affairs Minister Leon Schreiber directed that the same principle be applied to cutting red tape and improving efficiency for tourists from non-visa exempt countries like China and India.”
Schreiber said he was particularly pleased that the announcement was made during Ramaphosa’s state visit to China, “as it sends a powerful message that the Government of National Unity is serious about unlocking our country’s vast tourism and economic potential”.
He said research indicated that boosting tourism by only 10% per year could boost annual economic growth by 0.6% and create tens of thousands of new jobs for South Africans. “Travelling in large groups is the preferred option for many tourists from some countries and it is time for our visa system to adapt in order to reflect and capitalise on this reality.”
Schreiber added: “This is only the start of Home Affairs’ embrace of our role as an economic enabler. Exciting as it is, TTOS is itself but an interim measure to boost tourism while we move with speed to digitally transform Home Affairs. Ultimately, our vision is for a fully automated process that delivers secure tourist visa outcomes digitally and within seconds to tourists from around the world.”
Rosemary Anderson, the national chairperson of Fedhasa, said: “China and India are important markets for our tourism sector. Collectively, they account for nearly 6% of our international arrivals, yet their potential is far greater. The TTOS is an essential step in removing the barriers that have held us back.”
BUSINESS REPORT