The liquidation case against Banxso (Pty) Ltd, a prominent South African financial services provider, is rapidly unravelling as court documents reveal discrepancies in the applicant's claims. Carol Margaret Wentzel, who initiated the proceedings, faces mounting scrutiny as Banxso's comprehensive responding affidavit exposes the full scope of her trading activities and subsequent financial losses.
In a detailed 131-page affidavit filed with the Western Cape High Court, Banxso's Chief Operating Officer, presented a meticulous account that starkly contrasts with Wentzel's initial claims. The document reveals that between July and September 2024, Wentzel achieved remarkable success, with 37 profitable trades out of 43 attempts, demonstrating the platform's legitimate functionality.
However, the narrative takes a significant turn as records show Wentzel's dramatic shift from conservative trading to increasingly aggressive strategies. Initially trading with modest lot sizes of 0.05 to 0.2, she later escalated to positions as large as 17 lots on GBP/USD pairs, whilst simultaneously disregarding essential risk management tools such as stop-loss functions.
Perhaps most tellingly, during a recorded conversation on September 6, 2024, Wentzel explicitly acknowledged having read and understood Banxso's terms and conditions, including the inherent risks of trading. This admission directly contradicts her subsequent claims of being inadequately informed about the platform's risks.
The company's commitment to client protection is evidenced by its response to Wentzel's losses. After more than doubling her initial investment to over R1 million, her account balance fell to negative R193,536.17 on September 25, 2024, at which point Banxso's negative balance protection mechanism automatically activated, ensuring she wasn't left with a deficit by resetting her balance to zero.
Banxso's financial stability stands in sharp contrast to allegations of insolvency. The company maintains R26,234,850 in operational accounts alone, separate from segregated client funds, demonstrating ample liquidity to cover both Wentzel's claim and other verified claims if necessary.
The affidavit further dismantles concerns about Banxso's business model, confirming its operation as a legitimate Straight Through Processor (STP) with established offshore Liquidity Providers. The company's commitment to regulatory compliance is underscored by its proactive seeking of legal opinions and strict adherence to client fund segregation practices.
Of particular significance is the revelation that Wentzel received extensive platform guidance and education. Success manager David Hoffman provided consistent support, including detailed instructions on platform navigation and market analysis. Communication logs reveal Wentzel's initial enthusiasm about her trading success, with her initiating discussions about increasing deposits and expressing intentions to recommend the platform to family members.
The case has taken an unexpected turn with suggestions of ulterior motives. The affidavit points to the involvement of specific legal practitioners who appear to be using the liquidation application as a means to gain control over Banxso's substantial assets through "friendly" liquidators, raising serious questions about the true motivation behind these proceedings.
As the Western Cape High Court evaluates this compelling new evidence, the foundation of the liquidation case appears increasingly unsound. The detailed documentation provided by Banxso not only challenges the basis for liquidation but also raises significant questions about the transparency of those pursuing these legal proceedings.
This case may well set a precedent for how similar disputes in the financial services sector are handled, particularly regarding the balance between platform provider responsibilities and client accountability in trading decisions. As proceedings continue, the spotlight increasingly falls on the motivations behind this liquidation application rather than the original allegations against Banxso.